• Snow Man 1st POP-UP
• Account
• Customer service
• Notifications

• Will a bag be provided when I purchase items for on-site pickup?

  Snow Man 1st POP-UP

• If I made two reservations, can I pick up on any date?

  Snow Man 1st POP-UP

• Can winners also make pre-online purchases for on-site pickup at the pop-up store?

  Snow Man 1st POP-UP

• Can I purchase Seoul pop-up store items in other countries?

  Snow Man 1st POP-UP

• Is there a chance of items being sold out even with a pre-order?

  Snow Man 1st POP-UP

• Can I make additional purchases on-site after pre-ordering?

  Snow Man 1st POP-UP

• If I did not pick up my Official merch on-site, can I get a refund?

  Snow Man 1st POP-UP

• I was unable to pick up my Official merch on-site. Can it be shipped to me?

  Snow Man 1st POP-UP